On Call Support

OnCall Services provides fee-based computer support to individual faculty, staff, and students, as well as to University departments who need occasional or one-time support. Our staff will come to your campus office, or for a reduced fee you can bring your computer to our campus offices.

• Diagnose and troubleshoot almost any computer problem
• Proactive system security checkups and updates
• Setup and installation of new machines
• Install and upgrade Mac and Windows operating systems
• Install and troubleshoot Stanford-supported applications or licensed third-party applications (you supply the license)
• Add peripherals such as printers or scanners
• Help protect and backup important data
• Remove prying spyware and contain virus outbreaks
• PDA setup and configuration
• Project work, such as computer upgrades or departmental moves